The Customer Is Always Right
What was the first basic rule of business you ever learned? Here’s a hint, it’s the title of this post. C’mon, say it with me, “the customer is always right.” Great job gang. Gold stars for everyone....
View Article“The customer is always right, unless I say he’s wrong”
Is he the “hero” his followers claim him to be, or an employee that completely mishandled a problem and created a dangerous situation? If you haven’t heard the news, Steven Slater was a JetBlue flight...
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